Solved.
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Dungeon Defenders II game Status:
Solved.
Nevermind, found this.
If the items disappeared from a bug during trading or a crash unfortunately we can't assist in restoring these lost items. We're truly sorry for what happened and we're continuously creating fixes to prevent such losses from happening.
Really pissed off. Can't get that item again :/
yep happened to me and a friend before too, we both lost an awesome ult pawn shot swapping them so he could use them (I wasn't high enough to use mine yet), was overall an experience that very much erked me on trendy's customer service policies.