All characters deleted?!?!?!?

[xVinceanator]

I'm panicking so bad right now! I crashed then when I tried to log back on dungeon defenders all my characters for ranked are gone! all gone! they are telling me to make a new one and I don't know how this could happen!!! someone please help me!!!

[Athena]

send a letter to lostheroes@trendyent.com about it. But u probably hav to wait for a few weeks or so

[Ice]

I'm panicking so bad right now! I crashed then when I tried to log back on dungeon defenders all my characters for ranked are gone! all gone! they are telling me to make a new one and I don't know how this could happen!!! someone please help me!!!

It's a bug that can sometimes make your ranked characters disappear. If you email lostheroes@trendyent.com with your Steam information and character names and a general time-frame of when it happened. Trendy should be able to restore your account. If you email today you'll probably have a response by the end of this week.

[xVinceanator]

Thank you. I worked so hard for everything to just disappear..

[Valheru]

did you restart the game and double check? A friend of mine logged in and same thing happened then he logged back out and in and everything was right where it should be. No idea why it changed but he went... ok who cares

[xVinceanator]

I've already tried. It's all blank all my Heroes are gone.